0 comments
Not resolved
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Website

I bought the me my elos quartz ipl over the internet in April 2013 and on August 2nd 2013 it stopped working for the first time.

I was using the device and after 10 minutes it turned off by itself and it didn't turn on anymore. I contact the seller and sent the device back. After 3 months waiting I received the product back (in November). They didn't give me a new one, it was repaired.

On March 7th 2014 it stopped working for the second time but according to the trobleshooter it was the lamp this time, so I sent only the lamp to the seller and he sent me a new lamp in July 2014, it took 4 months this time.

Now, today this piece of *** is stopped working once more and I don't want new lamp or to have it repaired.

I'm contacting the manufacturer this time and I require a solution fast: a brand new product or my money back.

In these last 18 months it has stayed out of order for 7 months. Plus, I have to say that ME MY ELOS DOESN'T WORK AS THEY SAY. IT'S SLOW AND IT MUST TAKE MORE THAN A YEAR TO ELIMINATE THE HAIRS because I have used it and still have hairs. The reduction that I've expirienced is not what I bought 'cause I bought a ipl that eliminate the hairs in four sections. that's what they say and I CAN CALL YOU LIARS WITHOUT FEAR.

Reason of review: Damaged or defective.

Monetary Loss: $1000.

Preferred solution: Let the company propose a solution.

Had an Experience with Syneron Beauty?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion

You May Also Like

Advocare - I am a mess Advocare "I started AdvoCare Jan 1 went thru the cleanse part.Wasnt getting the energy people were talking about.Than I started the second phase was three days into it than wam I..." Read more Melaleuca - I hope you read this BEFORE you sign up Melaleuca "i trusted a friend and signed up, within 20 minutes of making my first order i called in because i wanted to cancel it, i didn't notice that there was..." Read more It Works - Can't escape! It Works "I signed up for It!Works, got the protein powder and ridiculously priced blender bottle, and when I went to cancel my "autoshipment", it said I couldn't, because I hadn't completed..." Read more Wigsbuy are Scammers Wigsbuy "I ordered a Monofilament Top wig, the blond one often pictured in their ads with the gal wearing the red headband looking thing just around her neck, but in a..." Read more Chinese Tutoring Lessons - Cheated by a Chinese Tutoring agency Chinese Tutoring Lessons "When I moved from Philippines to China, I contacted a Chinese language teaching company Chinesetutoringlessons.com on Craigslist. I enrolled with them for a 2 month course paying close to 900..." Read more Gm Financial - GMF will not own up to their mistake Gm Financial "I had purchased a truck at end of May and when it was middle of July realized I had never received any payment book or any correspondence from GMF. When..." Read more Square - Discrimination against My Company type Square "We sell vapor products face to face sales to adults who are identified with state issued photo ID . 4 years ago when I opened square they said yes you..." Read more American Homes 4 Rent - Please do not rent from them if you have a choice. American Homes 4 Rent "I rented for 4 months. The first month I sent 2 checks from my bank and they mysteriously got one but not the other. They charge me a late fee..." Read more